ALL SALES ARE FINAL.
Due to the nature of our products, FlutterMiinksSupply does not offer refunds, returns, or cancellations once an order has been placed.
Defective Items
We understand that mistakes can occasionally happen. If you receive an item that is defective or damaged, you may be eligible for an exchange.
To request an exchange:
You must contact us within 24–48 hours of receiving your order.
Proof of the defect is required. Please provide clear photos and/or videos showing the issue with the product.
The product must be unused and in its original condition unless the defect itself prevents this.
Each claim will be reviewed individually before an exchange is approved.
If approved, the defective item must be returned according to the instructions provided by FlutterMiinksSupply before a replacement is issued.
Exchanges are only available for verified defective or damaged products. We do not offer exchanges for incorrect selections, changes of mind, or products that have been used or mishandled.
If you believe you received a defective item, please contact us as soon as possible so we can assist you.